Steve's Car & Truck Services 119 S Main St Lake Mills, WI 53551 920-648-2766

CODE OF ETHICS

STEVE'S CAR & TRUCK SERVICES

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

OUR REVIEWS

(6 Reviews)

Absolutely fantastic, called and asked to have a tire switched to a different rim, sure no problem, come on in! They were busy working on a number of vehicles, one of them stopped, mounted the tire, balanced and finished it while we waited. Paid them and we're in and out in only 15 minutes! We need more shops like this!!!

Mike B.

My elderly parents radiator blew out on I94 Friday afternoon. The first place they called told them it would be 4 hours! Next they called Steve's. The tow truck got to them 20 min later. The driver not only got to them safely and quickly he then dropped their truck off at the shop of their pick and proceeded to take them home where he quickly jumped out of the tow truck and opened their door and walked them to the front door of their house! It's stressful enough breaking down, even more so on the interstate, so I say thank you to this kind man who went above and beyond because he is a good person.

Wendy M.

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CODE OF ETHICS

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