Customer Reviews

Tires, near Lake Mills, WI

I was in Lake Mills this morning running an errand. I live in Cambridge (which by the way it’s not on your drop-down list. It’s only about 10 miles away so definitely worth the drive.) Anyway I was driving through town and my tire light went on. I pulled into a gas station and their tire gauge was broken, but the guy there said to me “See that building over there?” I said yes, and he said “Go over there. They’ll help you. He’s a really nice guy.” So I drove over to the back of the building, (Steve’s) and I ran into a really nice guy (Steve) working on a car at the back of the shop. I asked if he could help me, and he said sure, just go have a seat upfront, and indicated he’d take a look at it as soon as he could. They were crazy busy. I’ll be here for awhile, I thought. I went up front and explain my dilemma to Cassy in the front office. I was planning to leave at 7 o’clock tomorrow morning to drive to St. Louis, but when Steve, within minutes, showed me the size of the hole in my tire. I knew that was not going to happen. I have a Volkswagen Tiguan, four-wheel-drive, and tires are not easily found. But Cassie was on it and located some that could be delivered and put on the next morning. Meanwhile, Steve put my spare limper tire on, and all the while I was talking back-and-forth with a service guy at my car dealer in Madison. I learned my tires were under warranty and that my roadside assistance would take care of it (whew) but only if the work was done by them in Madison. I asked Cassy what I owed them, and was tempted to pay them double just to make myself feel better. It was beyond reasonable. I thanked Steve and Cassie profusely and actually felt bad that a warranty thing couldn’t be covered there. (But not sorry to save big bucks.) Meanwhile, another customer had been telling me how she’s been going there for 37 years, and that she couldn’t imagine going anywhere else. No kidding. If your car needs literally anything done to it, run don’t walk, to Steve’s. It’s one of those places that’s just like America used to be. Although all they did was change my tire, they absolutely made my day, and kind of restored my faith in humanity a little bit. Yay, Steve’s! Thank you!

Barbro Andren

Car & Truck Care, near Lake Mills, Wisconsin

Very competent and excellent work. I recommend Steve’s Auto Lake Mills to everyone.

Dean Howeo

Absolutely fantastic, called and asked to have a tire switched to a different rim, sure no problem, come on in! They were busy working on a number of vehicles, one of them stopped, mounted the tire, balanced and finished it while we waited. Paid them and we're in and out in only 15 minutes! We need more shops like this!!!

Mike B.

My elderly parents radiator blew out on I94 Friday afternoon. The first place they called told them it would be 4 hours! Next they called Steve's. The tow truck got to them 20 min later. The driver not only got to them safely and quickly he then dropped their truck off at the shop of their pick and proceeded to take them home where he quickly jumped out of the tow truck and opened their door and walked them to the front door of their house! It's stressful enough breaking down, even more so on the interstate, so I say thank you to this kind man who went above and beyond because he is a good person.

Wendy M.

It says family run as you get they serve us all our vehicles been very happy going there for years. Don't be fooled by the oldish exterior and office they perform excellent quality service

James D.

Steve's is the BEST!! They go above and beyond! Great people!

Lou B.

Great staff very knowledgeable. They will help with any vehicle problem. They can fix pretty much anything.

Kevin W.

Went there to drop off a piece I need to have welded, not for auto repair. Very helpful.

Tom C.