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My elderly parents radiator blew out on I94 Friday afternoon. The first place they called told them it would be 4 hours! Next they called Steve's. The tow truck got to them 20 min later. The driver not only got to them safely and quickly he then dropped their truck off at the shop of their pick and proceeded to take them home where he quickly jumped out of the tow truck and opened their door and walked them to the front door of their house! It's stressful enough breaking down, even more so on the interstate, so I say thank you to this kind man who went above and beyond because he is a good person.